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    Email setup - Android phones and tablets

    Guide to setting up your Plusnet email on Android devices.

    This article is not regularly maintained

    This archived article may contain information that's not up-to-date. It's here so you can still refer to this older info, but it's not regularly maintained and our Customer Support Advisors won't be able to help with queries about it.

    If you've got a question about this article, why not ask the Plusnet Community? Or, for the latest Help & Support articles, head over to Plusnet Help.

    This article is not regularly maintained

    This archived article may contain information that's not up-to-date. It's here so you can still refer to this older info, but it's not regularly maintained and our Customer Support Advisors won't be able to help with queries about it.

    If you've got a question about this article, why not ask the Plusnet Community? Or, for the latest Help & Support articles, head over to Plusnet Help.

    Select your provider

    The screenshots shown here were taken using Android version 4.1 (Jellybean). The same steps apply with older Android versions (2.3, 2.2 etc) on both phones and tablets.

    Please note: This is a general guide, the settings may appear in a different order, depending on the manufacturer of your device (e.g. Sony, HTC, Samsung).

    The screenshots shown here were taken using Android version 4.1 (Jellybean). The same steps apply with older Android versions (2.3, 2.2 etc) on both phones and tablets.

    Please note: This is a general guide, the settings may appear in a different order, depending on the manufacturer of your device (e.g. Sony, HTC, Samsung).

    You can use these instructions to set up email for your Plusnet email address or email for a domain hosted on your account.

    1. From your home screen open the app drawer.

      From your home screen open the app drawer.

    2. Select Email.

      Select Email.

    3. Fill in your Email Address and Password.

      If you're not sure what to enter, see below the screenshot for help.

      Fill in your Email Address and Password.

      • Email Address: Enter the address you're setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
      • Password: Enter the password for your email address (I don't know what this is)

      Press Next to continue.

    4. Choose POP3 or IMAP (don't choose Exchange) it's up to you which one you want to use, but for devices with limited memory, we recommend IMAP (I don't know what to choose).

      Choose POP3 or IMAP (don't choose Exchange).

    5. More settings will appear. Some will already be filled in.

      Enter the Username and IMAP or POP server details and press Next.

      If you're not sure what to enter, see below the screenshot for help.

      Enter the Username and IMAP or POP server details and press Next.

      • Username & Password: Enter the username and password for the email address you're setting up (I don't know what these are)
      • IMAP/POP3 Server: For IMAP this is imap.plus.net - for POP, this is mail.plus.net

      When you're finished, press Next.

    6. Enter the SMTP server and Port.

      Make sure Require sign-in is ticked - the Username and Password should already be filled in.

      If you're not sure what to enter, see below the screenshot for help.

      Enter the SMTP server and Port. and make sure Require sign-in is ticked.

      • SMTP server: smtp.plus.net or relay.plus.net (either will work)
      • Port: 587
      • Username & Password: Enter the username and password for the email address you're setting up (I don't know what these are)

      Press Next when you're done.

    7. Change these settings to match your requirements (if you're not sure, it's safe to leave them) and press Next.

      Change these settings to match your requirements (if you're not sure, it's safe to leave them).

    8. Finally, enter a name for your account and outgoing messages and press Next.

      If you're not sure what to enter, see below the screenshot for help.

      Finally, enter a name for your account and outgoing messages.

      • Give this account a name: Enter a useful description of the email address you're setting up (e.g. Mum's email). You can put whatever you want here
      • Your name: Enter your full name (or the name you'd like people to see when you send them email from this account)

      Press Next when you're done.

    9. That's all you need to do. Your email should appear on screen and be ready to use within a few minutes.

    The screenshots shown here were taken using Android version 4.1 (Jellybean). The same steps apply with older Android versions (2.3, 2.2 etc) on both phones and tablets.

    Please note: This is a general guide, the settings may appear in a different order, depending on the manufacturer of your device (e.g. Sony, HTC, Samsung).

    The screenshots shown here were taken using Android version 4.1 (Jellybean). The same steps apply with older Android versions (2.3, 2.2 etc) on both phones and tablets.

    Please note: This is a general guide, the settings may appear in a different order, depending on the manufacturer of your device (e.g. Sony, HTC, Samsung).

    You can use these instructions to set up email for your Plusnet email address or email for a domain hosted on your account.

    1. From your home screen open the app drawer.

      From your home screen open the app drawer.

    2. Select Email.

      Select Email.

    3. Fill in your Email Address and Password.

      If you're not sure what to enter, see below the screenshot for help.

      Fill in your Email Address and Password.

      • Email Address: Enter the address you're setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
      • Password: Enter the password for your email address (I don't know what this is)

      Press Next to continue.

    4. Choose POP3 or IMAP (don't choose Exchange) it's up to you which one you want to use, but for devices with limited memory, we recommend IMAP (I don't know what to choose).

      Choose POP3 or IMAP (don't choose Exchange).

    5. More settings will appear. Some will already be filled in.

      Enter the Username and IMAP or POP server details and press Next.

      If you're not sure what to enter, see below the screenshot for help.

      Enter the Username and IMAP or POP server details and press Next.

      • Username & Password: Enter the username and password for the email address you're setting up (I don't know what these are)
      • IMAP/POP3 Server: For IMAP this is imap.force9.net - for POP, this is mail.force9.net

      When you're finished, press Next.

    6. Enter the SMTP server and Port.

      Make sure Require sign-in is ticked - the Username and Password should already be filled in.

      If you're not sure what to enter, see below the screenshot for help.

      Enter the SMTP server and Port. and make sure Require sign-in is ticked.

      • SMTP server: smtp.plus.net or relay.force9.net (either will work)
      • Port: 587
      • Username & Password: Enter the username and password for the email address you're setting up (I don't know what these are)

      Press Next when you're done.

    7. Change these settings to match your requirements (if you're not sure, it's safe to leave them) and press Next.

      Change these settings to match your requirements (if you're not sure, it's safe to leave them).

    8. Finally, enter a name for your account and outgoing messages and press Next.

      If you're not sure what to enter, see below the screenshot for help.

      Finally, enter a name for your account and outgoing messages.

      • Give this account a name: Enter a useful description of the email address you're setting up (e.g. Mum's email). You can put whatever you want here
      • Your name: Enter your full name (or the name you'd like people to see when you send them email from this account)

      Press Next when you're done.

    9. That's all you need to do. Your email should appear on screen and be ready to use within a few minutes.

    The screenshots shown here were taken using Android version 4.1 (Jellybean). The same steps apply with older Android versions (2.3, 2.2 etc) on both phones and tablets.

    Please note: This is a general guide, the settings may appear in a different order, depending on the manufacturer of your device (e.g. Sony, HTC, Samsung).

    The screenshots shown here were taken using Android version 4.1 (Jellybean). The same steps apply with older Android versions (2.3, 2.2 etc) on both phones and tablets.

    Please note: This is a general guide, the settings may appear in a different order, depending on the manufacturer of your device (e.g. Sony, HTC, Samsung).

    You can use these instructions to set up email for your Plusnet email address or email for a domain hosted on your account.

    1. From your home screen open the app drawer.

      From your home screen open the app drawer.

    2. Select Email.

      Select Email.

    3. Fill in your Email Address and Password.

      If you're not sure what to enter, see below the screenshot for help.

      Fill in your Email Address and Password.

      • Email Address: Enter the address you're setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
      • Password: Enter the password for your email address (I don't know what this is)

      Press Next to continue.

    4. Choose POP3 or IMAP (don't choose Exchange) it's up to you which one you want to use, but for devices with limited memory, we recommend IMAP (I don't know what to choose).

      Choose POP3 or IMAP (don't choose Exchange).

    5. More settings will appear. Some will already be filled in.

      Enter the Username and IMAP or POP server details and press Next.

      If you're not sure what to enter, see below the screenshot for help.

      Enter the Username and IMAP or POP server details and press Next.

      • Username & Password: Enter the username and password for the email address you're setting up (I don't know what these are)
      • IMAP/POP3 Server: For IMAP this is imap.free-online.net - for POP, this is mail.free-online.net

      When you're finished, press Next.

    6. Enter the SMTP server and Port.

      Make sure Require sign-in is ticked - the Username and Password should already be filled in.

      If you're not sure what to enter, see below the screenshot for help.

      Enter the SMTP server and Port. and make sure Require sign-in is ticked.

      • SMTP server: smtp.plus.net or relay.free-online.net (either will work)
      • Port: 587
      • Username & Password: Enter the username and password for the email address you're setting up (I don't know what these are)

      Press Next when you're done.

    7. Change these settings to match your requirements (if you're not sure, it's safe to leave them) and press Next.

      Change these settings to match your requirements (if you're not sure, it's safe to leave them).

    8. Finally, enter a name for your account and outgoing messages and press Next.

      If you're not sure what to enter, see below the screenshot for help.

      Finally, enter a name for your account and outgoing messages.

      • Give this account a name: Enter a useful description of the email address you're setting up (e.g. Mum's email). You can put whatever you want here
      • Your name: Enter your full name (or the name you'd like people to see when you send them email from this account)

      Press Next when you're done.

    9. That's all you need to do. Your email should appear on screen and be ready to use within a few minutes.

    This is an archived article and may contain information that's not up-to-date - more info

    This is an archived article and may contain information that's not up-to-date - more info

    Was this article helpful?

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